Frequently Asked Questions

Everything you need to know about our mobile hibachi catering service in Boston

Have questions about HibachiEpic's mobile hibachi catering service? We've compiled answers to the most common questions we receive. If you don't find what you're looking for, please contact us — we're happy to help!

Common Questions

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Our professional hibachi chef comes to your location with all necessary equipment, ingredients, and supplies. We set up in your backyard, driveway, or any outdoor space (approximately 10x10 feet needed), cook an amazing meal right in front of your guests with entertainment, and clean up everything afterward. You just need to provide tables and chairs for your guests.
You only need to provide an outdoor space with a flat surface (about 10x10 feet) for the grill setup, and tables and chairs for your guests. We bring everything else — grill, propane, utensils, ingredients, plates, and napkins.
Our service is designed for outdoor cooking due to smoke and ventilation requirements. We need an outdoor space like a backyard, patio, driveway, or covered outdoor area.
We have a minimum of 10 guests for mobile hibachi catering events to ensure a great experience for everyone.
We recommend booking at least 3-5 days in advance to secure your preferred date. For weekend events and peak seasons (summer months, holidays), earlier booking is highly recommended.
We can cook under a covered outdoor area like a patio, gazebo, or tent. If no covered space is available and heavy rain is forecasted, we offer flexible rescheduling options. Please contact us as early as possible if weather concerns arise.
For Boston neighborhoods and immediate suburbs (Cambridge, Somerville, Brookline, Quincy), there is no travel fee. For locations beyond our primary service area, a small travel fee may apply depending on distance.
Yes, absolutely. We can accommodate vegetarian, vegan, gluten-free, seafood allergies, and other dietary restrictions. Please inform us of any allergies or dietary needs when booking, and we'll make appropriate accommodations including using separate cooking utensils and surfaces.
The hibachi cooking and entertainment typically last 1.5 to 2.5 hours, depending on the number of guests. This includes setup, cooking performance, meal service, and cleanup. Larger groups may take longer.
Cancellations made 48 hours or more before the event receive a full refund. Cancellations within 48 hours may be subject to a cancellation fee. We understand emergencies happen and will work with you on a case-by-case basis.
Yes, we provide all disposable plates, utensils, and napkins for your guests. You only need to provide tables and chairs. If you prefer to use your own dishware, that's perfectly fine too!
Absolutely! You can choose any combination of proteins (chicken, steak, shrimp, salmon, scallops, tofu) and add premium options like filet mignon or lobster tail. We can also accommodate special requests — just let us know when booking.
Gratuity is not included in the quoted price. If you're satisfied with the service, tips are greatly appreciated by our chefs, typically 15-20% of the total cost.
Our hibachi chefs are trained in traditional hibachi entertainment including knife tricks, egg tosses, onion volcanoes, shrimp tail catches, and interactive audience participation. Every show is unique and tailored to your crowd!
Yes! We can accommodate large events with multiple grills and chefs if needed. For events over 30 guests, please contact us directly to discuss logistics and ensure the best experience.
Yes! Kids love the interactive entertainment. Our chefs are great with children and can adjust the show to be family-friendly. We also offer smaller portions and milder seasonings for younger guests.

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help! Contact us by phone or email, and we'll be happy to answer any questions about our mobile hibachi catering service.

Contact Us Call: (929) 888-3429

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Book Online Now Call: (929) 888-3429